We do not provide any cancellation/refund policy.

However, If the products you received were damaged or faulty, we are happy to assist you in a exchange. This is applicable upto 7 days of receiving the order.

 

Note -  Any consumer requesting a return must provide a video of them receiving and opening their order from beginning to end. If the video is not provided, refund requests won't be accepted.

 

For further information please contact our Customer Service at cs_in@in.innisfree.com

 

Shipping 

Orders once placed our delivered between 2~7 business days.