Terms of service

OVERVIEW

Welcome to the website of Innisfree Cosmetics Pvt. Ltd. (“Innisfree”, “we”, “us”, or “our”). By accessing our website (the “Site”) and using our services (the “Service”), you agree to comply with and be bound by these Terms of Service (“Terms”). These Terms apply to all visitors and users of the Site, including browsers, vendors, customers, merchants, and contributors of content.

 

Please read these Terms carefully before accessing or using our Site. If you do not agree to these Terms, you may not access the Site or use any Service. We reserve the right to update or modify these Terms at any time, and your continued use of the Site signifies your acceptance of such changes. It is your responsibility to review these Terms periodically.

 

Our online store is hosted by Shopify Inc., providing us with the e-commerce platform to sell our products and services to you.

 

SECTION 1 - ELIGIBILITY AND ACCEPTANCE

 

By using our Site, you represent that you are at least the age of majority in your jurisdiction or that you are the age of majority and have given your consent to allow any of your minor dependents to use this Site. You may not use our products for any illegal or unauthorized purposes, nor violate any laws in your jurisdiction (including but not limited to copyright laws). Transmitting any harmful code such as viruses is strictly prohibited. Violations of any Terms will result in the immediate termination of your Services.

 

SECTION 2 - GENERAL CONDITIONS

 

We reserve the right to refuse Service to anyone for any reason at any time. Your content (excluding credit card information) may be transferred unencrypted and may involve transmissions over various networks and adaptations to technical requirements. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our express written permission. The headings in this agreement are for convenience only and do not affect these Terms.

 

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

 

We are not responsible for inaccuracies or incomplete information on this Site. The material is provided for general information only and should not be relied upon without consulting more accurate sources. Any reliance on the material is at your own risk. We may modify the contents of the Site at any time without obligation to update any information.

 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

 

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service or any part thereof without notice. We are not liable for any modifications, price changes, suspensions, or discontinuance of the Service.

 

SECTION 5 - PRODUCTS AND SERVICES

 

Certain products or services may be available exclusively online with limited quantities. They are subject to return or exchange according to our Refund Policy: [LINK TO REFUND POLICY]. We strive to display accurate colors and images of our products, but cannot guarantee your monitor's display will be accurate. We reserve the right to limit the sales of our products or services to any person, region, or jurisdiction and to limit quantities of any products or services. We may discontinue any product at any time. We do not warrant the quality of products, services, information, or other materials will meet your expectations or that any errors will be corrected.

 

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

 

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household, or per order. If we make changes to or cancel an order, we may notify you via the contact information provided at the time of the order. We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information and to update your account promptly.

 

SECTION 7 - OPTIONAL TOOLS

 

We may provide access to third-party tools without monitoring or control. You acknowledge and agree that we provide access to such tools as is” without warranties, representations, or conditions. We have no liability arising from or relating to your use of optional third-party tools. Any use of optional tools is at your own risk and discretion. Future services and features will also be subject to these Terms.

 

SECTION 8 - THIRD-PARTY LINKS

 

Our Site may contain links to third-party websites not affiliated with us. We are not responsible for examining or evaluating content or accuracy and do not warrant any third-party materials or websites. We are not liable for harm or damages related to third-party transactions. Review third-party policies and practices before engaging in transactions.

 

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

 

By submitting comments, ideas, suggestions, proposals, plans, or other materials (collectively, 'comments'), you grant us permission to edit, copy, publish, distribute, translate, and use them in any medium. We are not obligated to maintain comments in confidence, pay compensation, or respond. We may monitor, edit, or remove content deemed unlawful, offensive, threatening, defamatory, obscene, or violating any party’s rights. Your comments must not violate any rights or contain unlawful, abusive, or obscene material. You may not use a false email address or mislead us or third parties. We are not responsible for comments posted by you or any third party.

 

SECTION 10 - PERSONAL INFORMATION

 

Your submission of personal information is governed by our Privacy Policy: [LINK TO PRIVACY POLICY].

 

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

 

Occasionally, there may be information on our Site containing typographical errors, inaccuracies, or omissions. We reserve the right to correct errors and update information without prior notice, including after you have submitted your order. We undertake no obligation to update information except as required by law.

 

SECTION 12 - PROHIBITED USES

 

In addition to other prohibitions, you are prohibited from using the Site or its content for unlawful purposes, to solicit others to perform unlawful acts, to violate regulations, to infringe upon our or others' intellectual property rights, to harass or discriminate, to submit false information, to upload malicious code, to collect personal information, to spam, phish, or scrape, for obscene purposes, or to interfere with security features. We reserve the right to terminate your use for violations.

 

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

 

We do not guarantee uninterrupted, timely, secure, or error-free service. We do not warrant the accuracy or reliability of results. The Service and all products delivered are provided “as is” without warranties or conditions of any kind, express or implied. Innisfree Cosmetics Pvt. Ltd. is not liable for any damages arising from the use of the Service or products, including lost profits, data loss, or similar damages. Our liability is limited to the maximum extent permitted by law.

 

SECTION 14 - INDEMNIFICATION

 

You agree to indemnify, defend, and hold harmless Innisfree Cosmetics Pvt. Ltd. and its affiliates, partners, officers, agents, contractors, and employees from any claims or demands arising out of your breach of these Terms or your violation of any law or rights of a third party.

 

SECTION 15 - SEVERABILITY

 

If any provision of these Terms is determined to be unlawful or unenforceable, it will be enforced to the fullest extent permitted by law, and the unenforceable portion will be deemed severed from these Terms. This will not affect the validity and enforceability of any remaining provisions.

 

SECTION 16 - TERMINATION

 

The obligations and liabilities of the parties incurred prior to the termination date will survive the termination of this agreement. These Terms are effective until terminated by you or us. You may terminate these Terms at any time by notifying us or ceasing to use the Site. If you fail to comply with any term, we may terminate this agreement without notice, and you will remain liable for all amounts due up to the date of termination.

 

SECTION 17 - ENTIRE AGREEMENT

 

These Terms and any policies or operating rules posted by us constitute the entire agreement between you and us, governing your use of the Service, superseding any prior agreements. Any ambiguities in interpretation will not be construed against the drafting party.

 

SECTION 18 - CHANGES TO TERMS OF SERVICE

 

We reserve the right to update, change, or replace any part of these Terms by posting updates on our Site. It is your responsibility to check for changes. Continued use of the Site constitutes acceptance of those changes.

 

SECTION 19 - CONTACT INFORMATION

 

For any questions about these Terms of Service, please contact us at cs_in@in.innisfree.com.

 

Please review this document regularly for updates or changes.